Reporting infringements of our Code of Conduct
There are many ways to report to us if you suspect any violation to our Code of Conduct.
You can talk to the site or project manager, contact Lemminkäinen's Internal Audit or use the SpeakUp hotline. If you are a Lemminkäinen employee, please primarily inform your supervisor, or his or her supervisor.
Primary channel for reporting any violations of the Code of Conduct is Lemminkäinen's Internal Audit, e-mail firstname.lastname@example.org.
You can also report your suspicions using our SpeakUp service. If you wish, you can also leave your report anonymously.
Reports can be submitted at any hour via a free phone number or by filling in a web form. The service is available in the languages of our operating countries and in English.
The service is operated and the report is received by a third party called People Intouch. They will transmit the message to Lemminkäinen.
|Estonia||16456||800 0044 208||www.speakupfeedback.eu/web/y3w3ct/ee|
|Finland||98668||0800 113 031||www.speakupfeedback.eu/web/y3w3ct/fi|
|Russia||03832||810 800 2626 9902||www.speakupfeedback.eu/web/y3w3ct/ru|
Select language and enter the access code. The service is available in all countries in each country's own language as well as in English.
Instructions for using SpeakUp
Write down your message beforehand; this way you are sure about the information you're about to give and that your message is comprehensive.
Making the phone call
Call the hotline number, choose language and enter the access code. You will receive a six digit case number. Write it down, so you can access the reaction to your message at a later stage. You can record your message after the beep. When you are finished, you can simply hang up. The recorded sound file will be transcribed (word by word) first. The recorded sound file will never be handed over to Lemminkäinen.
Filling up the web form
Type in or simply copy and paste your message. When you are finished, press the 'send message' button. After that, a screen with the case number and your message will appear. You can print it out.
Response to your message
Your message will be sent to Lemminkäinen's General Counsel and Head of Internal Audit. These officers will process the message and give you a response message.
You will get a response within a week. You will find your response on the same system where you left your original message (the phone or the web). To access the response simply return to the system and enter the six digit case number you received when you submitted your report. You can also leave your own response to Lemminkäinen's message.
If you notice that a response has not been left for you, please be assured that the message is being reviewed and that a response will be available for you in a few working days. It is wise to check for a response regularly.