Our stakeholders

We take the expectations of our stakeholders into account when developing our operations and assessing the impacts of our operations. We are involved in constant cooperation with our stakeholders and we monitor its results regularly.

In all stakeholder cooperation, we adhere to our Code of Conduct as well as to local and international commitments and legislation. Our key stakeholders are current and potential customers, current and potential employees, shareholders, investors, financiers, partners, opinion leaders and the media.

We seek continuous dialogue with our key stakeholders. Our goal is to achieve a better understanding of the expectations, challenges and opportunities related to our business. Based on them, we can assess our development needs. At the same time, our stakeholders are provided with information about our operations and operating environment and related challenges and opportunities.

Our stakeholders

StakeholderExpectationsActions 2016
Industry associations
  • Continuous development of the industry
  • Promoting common interests
  • Active participation in associations’ work, work groups and projects
  • Speaking at seminars and events

Customers

  • High-quality, reliable and sustainable solutions and services
  • Good project management, delivery reliability, transparency, and the right price-quality ratio
  • Understanding customer needs, customer service
  • Face-to-face meetings
  • Dialogue at industry trade fairs and other events
  • Newsletters and websites

 

Personnel

  • Developing supervisory work
  • Motivating remuneration and opportunities for training and personal development
  • Equality and openness within the organisation
  • Occupational safety and well-being
  • Developing supervisory work and leadership skills
  • Developing remuneration
  • Continual development of occupational safety
  • Open communications and building an open corporate culture
  • Personnel magazine, intranet, internal newsletters
  • Employee survey

Media

  • Reliable and up-to-date information about the company’s operations
  • Open communications culture
  • Visits by editorial staff
  • Interviews and off-the-record meetings
  • Stock exchange and press releases
  • Easy to contact

Shareholders and investors

  • Increasing return on investment
  • Sufficient analysis of the company's risk management and corporate governance
  • Open and timely information about the company’s financial position, profit drivers and outlook
  • Shareholder, investor and analyst meetings
  • Interim report briefings
  • Annual General Meeting
  • Stock exchange and press releases
  • Website
  • Easy to contact

Students and job applicants

  • Interesting and challenging tasks
  • Comprehensive information about career opportunities and about Lemminkäinen as an employer
  • Ease access to finding vacancies and applying for them
  • Dialogue with students through cooperation with educational institutions and recruitment events
  • Summer jobs, trainee positions and opportunities for writing theses

Local communities

  • Communications and opportunities for dialogue about large construction projects and their effects on local communities
  • Site-specific communications to the residents of the surrounding neighbourhood
  • Town hall meetings
  • Open and up-to-date communications

Decision makers and opinion leaders

  • Compliance with laws and regulations
  • Transparency and minimising harmful impacts
  • Employment
  • Payment of taxes
  • Dialogue through industry organisations 
  • Meetings with decision makers
  • Open, regular reporting

Partners

  • Safeguarding earnings and growth
  • Opportunities for networking and developing operations
  • Operational reliability and continuity
  • Meetings, supplier network development and direct contacts
  • Enabling new business for partners through partnerships
  • Supplier audits
  • Selecting key suppliers with long-term agreements